Privacy Policy

Last updated: May 21, 2019

Woodward Williams Limited Partnership and our affiliates and subsidiaries (“us” and “we”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes how we collect, use, disclose and protect the personal information of our customers and website users (“you”), describes the types of information we may collect from you or that you may provide when you visit the website https://liveatmanoir.com/ (the “Website”), and our practices for collecting using, maintaining, protecting and disclosing that information.

We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive and used for limited purposes.

Privacy laws in Canada generally define “personal information” as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person.

This policy applies to information we collect, use or disclose about our Website users:

• o on this Website;
• o in email, text, and other electronic messages between you and this Website;
• o through mobile and desktop applications you download from this Website;
• o This policy does not apply to information collected by:
• o us offline or through any other means, including on any other website operated by us or any third party;
• o any third party through any application or content that may link to or be accessible from our Website.

Please read this policy carefully to understand our policies and practices for collecting, processing and storing your information. If you do not agree with our policies and practices, do not use this Website. By accessing or using this Website, you indicate that you understand, accept and consent to the practices described in this policy.

CHANGES TO OUR PRIVACY POLICY

If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. We will include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring that you periodically visit our Website and this privacy policy to check for any changes.

COLLECTION OF INFORMATION (INCLUDING PERSONAL INFORMATION)

We collect and use several types of information from and about you including:

• o personal information that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, home address, email address, telephone number, Internet protocol (IP) address used to connect your computer to the Internet, user name or other similar identifier;
• o non-personal information that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information or statistical or aggregated information;
• o technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Website, and usage details;
• o non-personal details about your Website interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse overs), methods used to browse away from the page, or any phone number used to call our customer service number; and

answers to the following questions:

• o are you a realtor?
• o are you working with a realtor?
• o how did you hear about us?
• o what type of a home are you looking for?
• o are you a first time home buyer?
• o what is your preferred price range?
• o what is your preferred location?
• o what is your preferred square footage?

HOW WE COLLECT INFORMATION FROM YOU

We use different methods to collect your information, including through:

• o direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us by phone, email, or otherwise; and
• o automated technologies or interactions as you navigate through our Website (such information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies;

Information You Provide to Us

The information we collect directly from you on or through our Website may include:

• o information that you provide by filling in forms on our Website, including information provided at the time of registering to use our Website, subscribing to our service, and/or requesting further services. We may also ask you for information if you enter a contest or promotion sponsored by us, and when you report a problem with our Website;
• o records and copies of your correspondence (including email addresses), if you contact us;
• o your responses to surveys that we might ask you to complete for research purposes;
• o details of transactions you carry out through our Website and of the fulfillment of your orders, if applicable; and
• o your search queries on the Website.

Information We Collect Through Cookies and Other Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns including:

• o details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you can access and use on the Website; and
• o information about your computer and internet connection, including your IP address, operating system, and browser type.

You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do, however, some areas of the Website may not function adequately.

We also use remarketing, re-engagement or similar audiences tools which allow us and/or third party vendors to reach users that have previously visited our Website. Google and other similar third parties will show ads across websites that you use as a result of our remarketing tools. Such ads are shown across other websites and are based on your past visits to this Website by using cookies. You can opt out of remarketing by visiting Googles’ Ads Settings page (http://www.google.com/settings/Ads Settings page ).

In the future, we may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioural tracking). If we use such technologies, this privacy policy will be updated to inform you of such changes. We will also provide more information with respect to how to opt-out of behavioural tracking on this Website.

The information we collect automatically is statistical data and may include personal information and we may maintain it or associate it with personal information we collect in other ways that you provide to us, or receive from third parties. It helps us improve our Website and to deliver a better and more personalized service, including by enabling us to:

• o estimate our audience size and usage patterns;
• o store information about your preferences, allowing us to customize our Website according to your individual interests;
• o speed up your searches;
• o inform potential homebuyers with respect to their purchasing decisions by providing customized insightful services;
• o recognize you when you return to our Website.

We use cookies (or browser cookies) which are small files placed on the hard drive of your computer to automatically collect information. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

THIRD PARTY USE OF COOKIES/OTHER TRACKING TECHNOLOGIES

Some content or applications on the Website, including advertisements, are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies (alone or in conjunction with other tracking technologies) to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information about your online activities over time and across different websites and other online services. They may use this information to provide you with internet based (behavioural) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

• o to present our Website and its contents to you;
• o to provide you with information, products or services that you request from us, including without limitation, information about presales and pricing;
• o to fulfill the purposes for which you provided the information or that were described when it was collected;
• o to carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements;
• o to notify you about changes to our Website or any products or services we offer or provide through it;
• o in any other way we may described when you provide the information;
• o for any other purpose with your consent.

DISCLOSURE

We may disclose aggregated information about our users and information that does not identify any individual without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• o to our subsidiaries, affiliates, employees, contractors, and agents;
• o in accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of assets or shares;
• o advertisers and advertising networks that require the information to select and serve relevant advertisements to you and others.
• o to third parties to market their products and services to you if you have consented to/not opted out of these disclosures.
• o to fulfill the purpose for which you provide it;
• o for any other purpose disclosed by us when you provide the information with your consent;
• o to comply with any court order, law, or legal process, including to respond to any governmental or regulatory request, in accordance with applicable law;

TRANSFER OF PERSONAL INFORMATION

We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with this Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.

We process, store and transfer your information in Canada.

DATA SECURITY

The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We store all information you provide to us behind firewalls on our secure services.

The safety and security of your information also depends on you. Where we have given you or where you have chosen a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

The transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we do not guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

DATA RETENTION

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purpose of satisfying any legal, accounting, or reporting requirements.

CHILDREN UNDER THE AGE OF 13

Our Website is not intended for children under 13 years of age. No one under the age of 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn that we have collected or received any personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we may have any information from or about a child under 13, please contact us at info@evergladedevelopment.ca.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

It is important that the personal information you provide to us is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information we retain about you.

If you want to review, verify, correct or withdraw consent to the use of your personal information, you may email us at info@evergladedevelopment.ca to request access to, correct, or delete any personal information that you have provided to us. We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes.

WITHDRAWING CONSENT

Where you have provided your consent to the collection, use and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at the contact information provided below. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.

CONTACT INFORMATION

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact our privacy officer at:

Attention: Privacy Officer
Woodward Williams Limited Partnership
155-3757 Jacombs Rd.
Richmond, BC V6V 2R3

Email: info@evergladedevelopment.ca